Privacy Policy

1. Information We Collect

We may collect the following information:

• Name and email address
• Phone number
• Delivery address
• Profile information from Google or Facebook login
• Book reviews and comments you submit
• Technical information such as IP address and browser type

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and deliver orders
• Provide customer support
• Display reviews and comments
• Improve our website and services
• Prevent fraud and unauthorized activity
• Send order updates and service notifications

3. Payments

Payments may be processed through eSewa, Khalti, or Cash on Delivery. We do not store your payment passwords, PINs, or sensitive financial information.

4. Sharing Information

We do not sell your personal information. We may share information with:

• Delivery and logistics partners
• Payment service providers
• Authentication providers (Google and Facebook)
• Government or legal authorities when required by law

5. Reviews & Comments

Reviews, ratings, and comments you post may be publicly visible on the website. Please avoid sharing sensitive personal information in public content.

6. Cookies & Analytics

We may use cookies and analytics tools to improve website functionality, maintain login sessions, and understand how visitors use our website.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of internet transmission is completely secure.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your account
• Request information about how your data is used

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact Monsoon Books through our website.